My account

CREATE AN ACCOUNT :

Go to the pictogram at the top right of the site: my account à Register à Fill in the requested information à Save
You will receive an SMS to finalize your registration, click on the link provided.
** Password must be at least 5 characters long.

LOGIN / LOGOUT :

If you have an account, log in by entering your e-mail address and password.
To log out securely, use the pictogram at the top right of the site to Log out

** Password must be at least 5 characters long.

CHANGE MY PASSWORD :

** Password must contain at least 5 characters.

I can't login / I've forgotten my password:

Check that the e-mail address and password you have entered are correct.

You've forgotten your password: my account à Login à Forgotten password à Enter your e-mail address

à you will receive an e-mail to reset it à follow the instructions

** Password must contain at least 5 characters.

I have not received the e-mail to reset my password :

Please make sure that the e-mail address provided is correct.

We also advise you to check your SPAM folder.

If you still haven't received it despite everything, we advise you to contact us.

MODIFY YOUR PERSONAL DATA :

** If you have changed your mobile number, you cannot do this yourself.

Please contact us directly so that your Club points and benefits are properly taken into account.

DELETE MY ACCOUNT :

If you wish to delete your account and eliminate your personal data, please contact us.

LOYALTY - HARCOUR CLUB

By becoming a HARCOUR Club member, you gain access to a wide range of benefits, thanks to the points you collect and depending on the status you achieve:

+50 welcome points on registration
annual % discount (excluding sales and promotions),
Privileged access to exclusives, private sales and advance orders
Promotional code,
Reduced delivery charges (see conditions),
Ticket-free return,
Sponsorship (=accumulation of points),
View information and status of all your purchases

** Please enter your birthday.

When you register, we'll send you a second message to complete the registration process: acceptance of the T&C to be validated.

If you are already a registered user, this option will appear in your account.

You earn points when you shop on our website and in our Harcour stores: Versailles, Boulogne, La Baule, Lille, Le Touquet, Le Mans.

Remember to identify yourself as a Club customer when making purchases.

Points earned will be credited to your account as soon as your order is dispatched. Points validity = 1 year.

Points will be debited from your account after one year, on the anniversary date of each order.

Refer a friend: points will be credited to your account and that of your new friend when their 1st order is dispatched.

Redemption: points will remain active on your account.

Refund: points will be deducted from your account as soon as the refund is processed.

** If you change your cell phone number, you cannot do this yourself. Please contact us directly to ensure that your Club points and benefits are properly linked.

NEWSLETTER

Subscribe to our newsletter to keep up to date with the latest collections, novelties and promotions! Go to the menu at the bottom of our site.

Update your preferences or unsubscribe! Go to the bottom of the newsletter you received by e-mail.

WISHLIST

In your WISHLIST, you'll be able to keep your favorite items close at hand at all times.

It's very simple to use: every time you click on the WISHLIST icon, you'll add that item to your list. From the list, you can delete items at any time using option 3 "delete".

To finalize the purchase, click on the item, add it to the shopping cart and follow the usual purchase steps.

Gift cards cannot be added to the WISHLIST.

The WISHLIST does not guarantee stock availability.

Please contact us

Continue shopping